Privacy Policy

Solstice Solutions is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or otherwise interact with us. Our practices comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect various types of information, including personal data, to provide and improve our consulting services. This information falls into the following categories:

• Personal Identification Information: Such as your name, email address, phone number, job title, company name, and postal address (e.g., when you fill out contact forms, subscribe to newsletters, or register for events).
• Professional Information: Data related to your business, industry, and specific consulting needs, which you provide to us voluntarily during consultations or project engagements.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our online platform.
• Usage Data: Information about how you use our website, products, and services, such as pages visited, time spent on pages, and navigation paths.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Manage Services: Delivering our strategic planning, change management, digital transformation, and other consulting services, as well as managing client relationships.
• To Communicate with You: Responding to inquiries, sending service-related updates, newsletters, and marketing communications that may be of interest to you.
• For Business Operations: Including accounting, billing, auditing, security, and legal compliance.
• To Improve Our Website and Services: Analyzing usage patterns to enhance user experience, website functionality, and the relevance of our offerings.
• For Marketing and Promotional Purposes: With your consent, to deliver targeted advertising and promotional messages.

3. Legal Basis for Processing Personal Data (GDPR)

We will only process your personal data when we have a lawful basis to do so. This includes:

• Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Consent: Where you have given explicit consent for us to process your personal data for a specific purpose. You have the right to withdraw consent at any time.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which Solstice Solutions is subject.

4. Disclosure of Your Information

We may share your personal data with:

• Service Providers: Third-party vendors and service providers who perform services for us, such as IT support, hosting, analytics, and marketing assistance. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Business Partners: In connection with business opportunities or joint ventures, always with appropriate safeguards.
• Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell your personal data to third parties.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include data encryption, access controls, and regular security audits. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights (GDPR)

Under certain circumstances, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

8. Cookies

Our online platform uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates. The most current version will always be posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us:

Solstice Solutions

14 Regent's Wharf,

All Saints Street, Floor 3,

London, Greater London, N1 9RL,

United Kingdom